Terms of Service

Last Updated: April 2nd 2026

SECTION 1 – ACCEPTANCE OF TERMS

Welcome to Velora. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any related content made available by Velora.

By accessing our website, placing an order, or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or Services.

These Terms apply to all visitors, customers, users, merchants, vendors, and contributors of content.

SECTION 2 – ELIGIBILITY

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • You have the legal authority to enter into binding agreements.
  • Any information you provide is accurate and complete.
  • You will comply with all applicable laws and regulations.

If you permit a minor to use this website, you are responsible for their activities.

SECTION 3 – ONLINE STORE USE

You may not use our products or Services for any unlawful or unauthorized purpose.

You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe intellectual property rights.
  • Upload malicious code, viruses, or harmful software.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to our systems.

Violation of these Terms may result in suspension or termination of access.

SECTION 4 – PRODUCT INFORMATION

We strive to provide accurate descriptions, images, pricing, and product information.

However:

  • Product images may vary slightly from actual appearance.
  • Colors may appear differently depending on device settings.
  • Product descriptions may occasionally contain errors.
  • Availability is not guaranteed.

We reserve the right to modify product information at any time without notice.

SECTION 5 – ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel orders.
  • Limit quantities purchased.
  • Restrict sales by region or customer.
  • Decline orders suspected of fraud, abuse, or unauthorized resale.

Order confirmation does not guarantee acceptance of your order.

SECTION 6 – PRICING AND PAYMENTS

All prices displayed are subject to change without notice.

You agree to provide current, complete, and accurate payment information.

We reserve the right to correct pricing errors, even after an order has been submitted.

Payments are securely processed through authorized third-party payment providers.

SECTION 7 – SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed.

Velora is not responsible for delays caused by:

  • Carriers
  • Customs authorities
  • Weather conditions
  • Supply chain disruptions
  • Incorrect customer information

Risk of loss transfers to the customer upon delivery to the shipping carrier where permitted by applicable law.

SECTION 8 – RETURNS, REFUNDS, AND SATISFACTION GUARANTEE

Returns and refunds are governed by our Refund Policy.

By purchasing from Velora, you acknowledge and agree to the terms outlined in our Refund Policy, including eligibility requirements, refund limitations, and satisfaction guarantee provisions.

SECTION 9 – ACCOUNTS

If you create an account, you are responsible for:

  • Maintaining confidentiality of login credentials.
  • Restricting unauthorized access.
  • Updating account information when necessary.

You are responsible for all activity occurring under your account.

SECTION 10 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites, services, tools, or applications.

We do not control or endorse third-party content and are not responsible for:

  • Availability
  • Accuracy
  • Privacy practices
  • Security
  • Products or services offered by third parties

Your use of third-party services is at your own risk.

SECTION 11 – USER SUBMISSIONS

Any feedback, reviews, suggestions, ideas, or other materials submitted to Velora may be used by us without restriction.

By submitting content, you grant Velora a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, modify, and distribute such content for business purposes.

You represent that your submissions do not violate the rights of any third party.

SECTION 12 – INTELLECTUAL PROPERTY

All website content including:

  • Text
  • Graphics
  • Images
  • Logos
  • Product designs
  • Videos
  • Software

is owned by or licensed to Velora and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or exploited without prior written consent.

SECTION 13 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using our Services, you consent to the collection, processing, and use of information as described in our Privacy Policy.

SECTION 14 – PROHIBITED ACTIVITIES

You may not use the website to:

  • Engage in illegal activity.
  • Harass, threaten, or abuse others.
  • Submit false information.
  • Collect personal information without authorization.
  • Spam, scrape, crawl, or exploit the website.
  • Distribute malware or malicious code.
  • Circumvent website security features.

We reserve the right to terminate access for violations of these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Velora disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Reliability
  • Availability

We do not guarantee uninterrupted or error-free operation of the Services.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Velora and its affiliates, officers, directors, employees, contractors, suppliers, licensors, and service providers shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from your use of the Services or products.

Where liability limitations are restricted by law, liability shall be limited to the maximum extent permitted.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velora and its affiliates, officers, directors, employees, contractors, suppliers, service providers, licensors, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the Services.
  • Your violation of any law.
  • Your infringement of third-party rights.

SECTION 18 – TERMINATION

We may suspend or terminate access to our Services at any time and without notice if we believe you have violated these Terms.

Upon termination:

  • Rights granted to you immediately cease.
  • Outstanding obligations remain enforceable.
  • Applicable legal provisions survive termination.

SECTION 19 – GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the appropriate courts of the applicable jurisdiction.

SECTION 20 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting to this website.

Your continued use of the Services following any updates constitutes acceptance of the revised Terms.

CONTACT US

For questions regarding these Terms of Service, please contact us through the contact form available on our website.